Hello Amigo first partnered with the El Paso County Elections Department in 2015 to launch a new elections website focused on reducing barriers to voting and empowering voters with accessible information about voter registration and polling locations. The website was incredibly impactful, supported a huge wave of voter registrations, and increased civic engagement.
In 2024, with a renewed commitment to transparency, accessibility, and excellence, the Elections Department was ready for a website redesign. We helped support their commitment by rebuilding the website with an improved content strategy, multiple languages, ADA compliance, integration with third-party elections reporting dashboards, and a CMS that supports frequent updates. The resulting website features a Voter Dashboard to give voters quick and easy access to their personal voting information.
To further engage voters and make finding voter information even simpler, Hello Amigo developed a mobile app for iOS and Android. The app was integrated with the same content management system as the website giving the Elections Department the ability to update both the app and the website at the same time.
Starting in 2019, the League of Women Voters of Texas has continually recognized the El Paso County Elections Department’s website with an ‘Outstanding’ ranking in their annual Texas elections website review. ‘Outstanding’ is the highest ranking, and El Paso is one of only 61 counties out of the 254 counties in Texas to receive it. The League evaluates election department websites across the state for user experience, availability of information, accessibility, and other critical benchmarks.
“Since the website was launched, our voter registration has increased by 150,000–200,000. The community loves our website. They say it’s user-friendly, clear, concise, and something that’s different. A lot of people compare it favorably to other counties’ sites, such as Dallas or Travis Counties. They like the design and the user-friendliness of our site.”
- Veronica Parada, Elections Systems and Technology Coordinator
